Michael McHale Designs Shipping & Delivery policies
Shipping within continental United States
Michael McHale Designs provides free shipping to all customers within the continental U.S. and we typically use UPS for shipping. Free shipping does not apply to trade or wholesale orders, or any any consumer orders where a discount exceeding 20% off the listed retail price has been applied unless otherwise specified.
Shipping International and to non-contiguous U.S. Shipping Rates
Reasonable international shipping charges - determined on a scale of total product purchase price - will be added to your order total within the cart prior to your purchase. If your country charges tariffs/duty in excess of our listed shipping charge, we reserve the right to contact you to cover the difference prior to shipment. We use UPS for international shipments.
(International Orders) Do you have a Preferred Shipping Company?
If you have a preferred shipping company for international orders, we will be happy to work with them so please enter this preferred shipper information into "notes for seller" at the time of your purchase and we will contact you after your purchase to assist in making shipping arrangements through your preferred shipping company.
Delivery timings, etc.
We seek to get your light made and shipped to you as soon as possible while maintaining the highest standards of quality in our products and service. The timings of delivery to the customer vary based on size and complexity of the purchased chandelier or other modern lighting.
Generally,Tribeca Collection and 3D Crystal Gear Collection fixtures ship within 3 days of purchase, but as each item is hand-made we recommend customers allow up to 3 weeks for creation and delivery of their new light.
For our other collections (Industrial Collection, Bryce Collection, Rich Bastard Collection, Outdoor Collection, and custom modern lighting) please allow around 4-6 weeks to ship depending on size & complexity of the fixture..
For each fixture, we will always ensure that you are aware of the status and estimated time of arrival of your new light as it's being created and shipped to you. _____ Other useful links pertaining to purchases of our lighting: The Michael McHale Designs Guarantee