If you are not satisfied with your light from Michael McHale Designs for any reason, you may return within 14 days of delivery for a full refund. Terms and conditions apply:
- Returns must be authorized in advance by contacting us by email (firstname.lastname@example.org). Once the return has been approved, we will send you an RA number, which should be printed on the return box;
- Offer not available for custom or special orders, including any products in our made-to-order Industrial Collection;
- Customer is responsible for shipping costs back to our studio;
- Fixtures that are not returned in original condition, or that are damaged in transit, are subject to a 20% restocking fee.
- Refunds will be processed as a credit back to the original payment method, which usually happen within 1-2 days of our receiving the return.
In addition to this return policy, we offer a 1-year warranty covering any design or structural defects in our products. Click here for details.